OPERATIONS BUILT.CHAOS TAMED.
I make the hard stuff look easy — and the easy stuff look fun.
IMPACTATSCALE
Built for This
Program & Operations Management
End-to-end program delivery across cross-functional teams. I build the plan, align the stakeholders, and drive execution — even when the playbook doesn’t exist yet.
Product Enablement & CX
A product is only as successful as its adoption rate. I build the onboarding pipelines, playbooks, and training infrastructure that turn complexity into something people can actually use.
AI-Integrated Operations
I embed AI into operational workflows — not as a trend, but as a force multiplier. The teams I build learn to work alongside AI and stay ahead of the curve.
Cross-Functional Leadership
Most people pick a lane. I drive between them. I translate between disciplines, remove blockers, and keep momentum alive across the org.
Data-Driven Decision Making
I use metrics, NPS scores, and customer feedback to drive strategy — not gut feel. The data tells a story. I make sure the right people hear it.
Stakeholder Communication
I read the room before I walk into it. Whether it’s a C-suite presentation or a team standup, I know what people need to hear, how they need to hear it, and when. That’s not a skill you learn in a course. That’s instinct.
The Track Record
American Bureau of Shipping
Sustained output of 60+ videos over 21 months across passenger ship certification, alternative fuels, and product launches. Collaborated with engineers, surveyors, 3D modelers, HSQE leads, and SMEs from brief to final delivery — on time, every time. Every program shipped to spec, no exceptions.
Carvana
First hire on the L&D team at 5,000 employees — still there at 30,000. Built the function from scratch, managed a 13-person team, and touched every part of the business: logistics, inspection centers, CX, and corporate. There when Carvana hit the Fortune 500.
Freelance
Freelance between roles and continents. Brand identity, print, digital, video, and consulting — given a brief, I deliver. Worked with clients across the UK, Australia, and the US while funding travel through the work itself.
Blueshift Video Ltd
Raised £100k in crowdfunding to save a Sheffield pub and turn it into a community center for vulnerable people. Delivered video and creative work for manufacturers, NLP therapists, fitness platforms, and universities across Sheffield and beyond.
Your City Is Your Office
National brand campaign managed end-to-end — from production planning to Hulu broadcast.
Inspection Center Training Programs
Analyzed return data to build targeted training that turned feedback into operations.
Passenger Ship Certification Program
60+ videos over 21 months qualifying surveyors on passenger ship certification.
Production Showreel
Ad campaigns, short films, streaming services — the best of Blueshift in one reel.
Don't Take My Word for It
Flexible and resilient, always willing to adapt and help others. My endorsement is unconditional — I would re-hire him to my team without hesitation.
A natural leader with a gift for uniting people around a shared goal. He brings clarity and contagious energy to every team — and the kind of drive that keeps momentum strong from start to finish.
Deep expertise in adult learning and talent development. His ability to identify learner needs, develop effective programs, and manage resources made him invaluable to our team.
Kept everything on time, on schedule, and on track. He can find a way to relate to just about anyone, bringing a positive spirit and unwavering determination to every environment.